The Information Design of Community-Building

This paper addressed six key areas of information design in community building web sites:

1. Involving end-users in the design process.
2. Keeping the lines of communication open in the design process.
3. Time and money and the design process.
4. Set up a workable ownership and governance model.
5. Consider ethical issues.
6. The ongoing process of information design.

More information about other important areas of information design may be found under "Other Community-building Resources."

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